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Frequently Asked Questions
Frequently Asked Questions

Quick links to answers for some of the most commonly asked questions

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Written by Lucas Smith
Updated over a week ago

What are the main use cases of Imaginario AI?

Imaginario AI is a search and discovery platform and API with dozens of use cases.

Our Full Platform offers:

  • Searching and discovering specific scenes and shots inside videos and deep libraries (visuals, speaker quotes, text on screen, etc)

  • Reformatting long-form videos for social media (e.g. thought leadership soundbites; customer testimonials)

  • Content moderation and compliance

API:

  • Enriching Media Asset Management systems with semantic search and discovery to find specific scenes and shots inside videos and deep libraries (visuals, speaker quotes, text on screen, etc)

  • Content recommendation systems (e.g. streaming services, search engines)

  • Contextual advertising

  • External/Internal video knowledge base creation and optimization

  • Media analytics and archive optimization

How long does it take to find a scene and download the first video?

It can take you less than a minute from typing a search query to downloading the results. Even if you have thousands of hours of content in your library.

Is this a fully automatic editing tool or do I select the moments myself?

Yes. You have full control over the search, discovery, and reformatting processes. You can also trim, and add captions and a header. Our AI just accelerates the process of finding what you need.

How do I upload a video from my computer?

Please check the article "Upload a Video from my Computer."

How do I discover clips by topic inside my videos?

How do I find clips by keyword inside my videos?

How do I find clips by image inside my videos?

Where do I find the highlight-to-edit feature and how does it work?

How do I create clip collections?

How do I organize my uploaded videos in Folders?

Why is uploading my video taking so long?

The main reason may be that your broadband connection is not too fast - we recommend minimum speeds of 50Mbps or more (uploading and downloading). But don't worry, we will notify you in the app once the file has been uploaded.

Why is downloading taking so long?

The main reason may be that your broadband connection is not too fast - we recommend minimum speeds of 50Mbps or more (uploading and downloading). But don't worry, your downloaded file will also appear in your "Downloads" section on the sidebar.

Why can't I see the video I just uploaded in the Uploads Section?

Your video is probably still processing. Depending on the length of the video uploaded, the process can take several minutes.

How do I save clips directly from search and discovery results?

You can save clips from your search and discover results by selecting them and clicking on "Save Clip" in the menu bar above the clip results.

I have created an account and confirmed my email and it's not allowing me to log in.

Please first make sure you are using Chrome as a browser and you have enabled basic 3rd party cookies. Also, please check our minimum System Requirements here. If none of this works, please contact support@imaginario.ai

I have changed my password and it's not allowing me to log in.

Please first make sure you are using Chrome as a browser and you have enabled basic 3rd party cookies. Also, please check our minimum System Requirements here. If none of this works, please contact support@imaginario.ai

What are “Clips Saved”?

Clips Saved is where you can find all of the clips that you’ve made from longer videos. From the Clips Saved page you can organize your clips into collections.

What do the three dots mean?

The three dots in the bottom left corner of the video preview panel gives you access to a range of functions related to the video or clip. By clicking on them you can rename, move, download, or delete a video or clip.

Why can’t I edit my video?

If you’re unable to edit or search a video or clip, it probably means that it is still processing. Imaginario’s powerful AI looks at every aspect of a video when it’s uploaded. Depending on the size of the video, that process can take a number of minutes.

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